Privacy Policy

Last Updated: 28 August 2025

At DM Mortgages (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://dmmortgages.ae (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We may collect the following types of personal information:

a. Information You Provide Directly
Name

Email address

Phone number

Location

Any additional information you choose to provide via contact forms or inquiries

b. Automatically Collected Information
IP address

Browser type and version

Pages visited and time spent on the Site

Device type and operating system

Referring website addresses

This data is collected through cookies and analytics tools to help us understand how users interact with our Site.

2. How We Use Your Information
We use the information we collect to:

Respond to inquiries and provide customer support

Improve and optimize our website and services

Send updates, newsletters, or marketing communications (with your consent)

Analyze user behavior to enhance our offerings

Comply with legal obligations

3. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. We may share your information in the following situations:

Service Providers: Trusted partners who help us operate the website and provide services (e.g., hosting, email, analytics)

Legal Requirements: If required by law, court order, or government regulation

Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Cookies and Tracking Technologies
Our Site uses cookies to enhance user experience, analyze traffic, and personalize content. You may set your browser to refuse cookies, but this may limit some functionalities of the Site.

We may also use third-party analytics tools (e.g., Google Analytics) that collect information about user behavior on our Site.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or business obligations.

6. Your Rights
You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent for marketing communications

Lodge a complaint with a data protection authority

To exercise these rights, please contact us at info@dmmortgages.ae.

7. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any modifications constitutes acceptance of the updated policy.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@dmmortgages.ae
📞 Phone: +97150515 5861
📍 Address: Meydan Grandstand, Nad Al Sheba – Dubai, UAE
🌐 Website: https://dmmortgages.ae